Privacy Policy

This Privacy Policy explains how SoraHQ ("we", "us") collects, uses, and protects your information when you use our website and services (the "Service").

1. Information We Collect

We collect information you provide directly, such as your name, email address, and payment details when you create an account or subscribe to a plan. We also collect usage data — including device information, IP address, and interactions with the Service — through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Service
• Process payments and manage subscriptions
• Communicate with you about updates, security, and support
• Detect, prevent, and address fraud or abuse

3. Sharing Your Information

We do not sell your personal information. We share data only with trusted service providers who help us operate the Service (such as hosting, analytics, and payment processing), and where required by law.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time.

5. Security

We implement reasonable technical and organizational measures to protect your data. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data. Contact us to exercise these rights.

7. Children

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above.

9. Contact

Questions about this Privacy Policy? Reach out at hello@sorahq.com.